Holler AI (“Holler,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, book a call, communicate with us, or use our AI receptionist services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Business name
- Information about your business or service needs
- Appointment and scheduling information
- Messages and other communications you send us
When our AI receptionist services are used, we may also process call information, transcripts, recordings, caller details, appointment information, and other information provided during a call. Call recording and consent requirements may vary by location.
We may automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and interactions with our website.
How We Use Your Information
We may use your information to:
- Contact you about your inquiry
- Schedule and conduct discovery calls
- Explain, provide, and improve our services
- Build and operate customized AI receptionist systems
- Respond to questions and provide customer support
- Process appointments and service requests
- Send relevant business or marketing communications
- Maintain the security and performance of our website and services
- Comply with legal obligations
By submitting your contact information, you agree that Holler may contact you by email, phone, or text regarding your inquiry. Consent to receive marketing communications is not a condition of purchasing our services. Message and data rates may apply. You may opt out of text messages by replying STOP or unsubscribe from marketing emails using the instructions provided.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, website, advertising, scheduling, communications, payments, analytics, and AI receptionist services. These providers may include website-hosting platforms, Meta, scheduling providers, telecommunications providers, AI technology providers, payment processors, and business software providers.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
Meta Lead Forms
If you submit information through a Facebook or Instagram lead form, Meta may collect and process that information under its own privacy policy. Holler receives the information you submit and uses it as described in this Privacy Policy.
Cookies and Analytics
Our website and advertising partners may use cookies, pixels, and similar technologies to understand website activity, measure advertising performance, and improve our services. You can manage cookies through your browser settings.
Data Security and Retention
We use reasonable administrative and technical measures to protect personal information. However, no method of online transmission or storage is completely secure.
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and meet legal requirements.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of your personal information. You may also ask us to stop sending you marketing communications. Certain information may be retained when required for legal, security, or legitimate business purposes.
Children's Privacy
Our website and services are intended for businesses and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to websites or services operated by other companies. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at: